Privacy Policy
This privacy policy informs you about the nature, scope, and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offering and the related websites, functions, and content (hereinafter collectively referred to as the “website”).
1. Controller
Shisha Shop Altona Raufi UG (haftungsbeschränkt)
represented by the Managing Director: Ali Raufi
Große Bergstraße 187
22767 Hamburg, Germany
Phone: +49(0)40 39809100
Email: info@elbrauch.com
Commercial Register: HRB 160641 (Amtsgericht Hamburg)
VAT ID: DE328327399
2. Legal Basis for Processing
We process your data in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). Data processing is based on:
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Art. 6(1)(a) GDPR – your consent
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Art. 6(1)(b) GDPR – for the performance of a contract or in order to take steps prior to entering into a contract
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Art. 6(1)(c) GDPR – for compliance with a legal obligation
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Art. 6(1)(f) GDPR – based on our legitimate interests
3. Data We Process
We process the following data when you visit or use our website:
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IP address
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Date and time of the request
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Browser type and version
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Operating system
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Referrer URL
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Pages accessed
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Contact details submitted via our contact form (e.g., name, email, message)
We do not use any tracking tools such as Google Analytics or Facebook Pixel.
4. Cookies
Our website uses cookies to ensure basic functionality and user experience. Cookies are small text files stored on your device by your browser.
You can configure your browser to refuse the use of cookies. However, this may limit the functionality of the website.
5. Contact Form
If you use our contact form, we collect the information you provide (e.g., name, email address, message content) in order to respond to your inquiry. The data is used solely for that purpose and will not be shared without your consent.
6. Recipients of Personal Data
We do not share your personal data with third parties, except:
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where required by law (Art. 6(1)(c) GDPR)
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where necessary for legal defense or enforcement of claims (Art. 6(1)(f) GDPR)
7. Data Retention
We store your personal data only as long as necessary for the purposes stated here or as required by statutory retention periods.
8. Your Rights under the GDPR
You have the following rights:
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Access to your data (Art. 15 GDPR)
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Rectification of incorrect or incomplete data (Art. 16 GDPR)
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Erasure („right to be forgotten“) (Art. 17 GDPR)
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Restriction of processing (Art. 18 GDPR)
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Data portability (Art. 20 GDPR)
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Objection to processing (Art. 21 GDPR)
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Withdrawal of consent (Art. 7(3) GDPR)
To exercise your rights, please contact us at info@elbrauch.com.
9. Right to Lodge a Complaint
You also have the right to file a complaint with the competent data protection authority in Germany:
Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit
Ludwig-Erhard-Str 22, 20459 Hamburg, Germany
Website: https://www.datenschutz-hamburg.de
10. Changes to This Privacy Policy
We reserve the right to update this privacy policy to reflect changes in legal requirements or our services. Please check this page regularly for updates.
Last updated: [June 2025]